{"id":824,"date":"2026-02-27T05:57:26","date_gmt":"2026-02-27T12:57:26","guid":{"rendered":"https:\/\/wishlistlms.com\/?post_type=ht_kb&#038;p=824"},"modified":"2026-04-14T09:31:49","modified_gmt":"2026-04-14T15:31:49","slug":"como-cancelar-suscripciones-en-wishlist-lms","status":"publish","type":"ht_kb","link":"https:\/\/wishlistlms.com\/es\/docs\/how-to-cancel-subscriptions-in-wishlist-lms\/","title":{"rendered":"C\u00f3mo cancelar suscripciones en WishList LMS"},"content":{"rendered":"<p>With WishList LMS, you can cancel subscriptions. Specifically, only recurring subscriptions require cancellation, while one-time subscriptions end automatically and do not require cancellation.<\/p>\r\n\r\n\r\n\r\n<p>Este documento muestra c\u00f3mo cancelar una suscripci\u00f3n en WishList LMS. Para ello, vaya a la p\u00e1gina <strong>Recurrente<\/strong> ficha en <strong>Suscripciones<\/strong>. Then, locate the member&#8217;s subscription and click <strong>Cancelar<\/strong> para completar el proceso. Esto detiene los pagos futuros, pero el afiliado puede seguir utilizando el servicio hasta que finalice el periodo actual.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"understanding-subscription-cancellations\"><a href=\"#understanding-subscription-cancellations\">Anulaci\u00f3n de suscripciones<\/a><\/h2>\r\n\r\n\r\n\r\n<p>Cuando se cancela una suscripci\u00f3n:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Futuras paradas de facturaci\u00f3n<\/strong>: El procesador de pagos no volver\u00e1 a cobrar al usuario;<\/li>\r\n<li><strong>Acceso actual Contin\u00faa<\/strong>: Los usuarios mantienen el acceso a los contenidos protegidos hasta que finaliza su transacci\u00f3n actual;<\/li>\r\n<li><strong>Proceso autom\u00e1tico<\/strong>: WishList LMS notifica autom\u00e1ticamente al procesador de pagos cuando se produce una cancelaci\u00f3n.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"requirements-for-canceling-subscriptions\"><a href=\"#requirements-for-canceling-subscriptions\">Requisitos para cancelar suscripciones<\/a><\/h2>\r\n\r\n\r\n\r\n<p>Antes de cancelar las suscripciones, compruebe que se cumplen estos requisitos:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Configuraci\u00f3n de la pasarela<\/strong>: The payment system must be configured correctly;<\/li>\r\n<li><strong>S\u00f3lo suscripciones peri\u00f3dicas<\/strong>: S\u00f3lo se pueden cancelar las suscripciones autom\u00e1ticas.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"how-to-cancel-subscriptions-for-a-user\"><a href=\"#how-to-cancel-subscriptions-for-a-user\">C\u00f3mo cancelar la suscripci\u00f3n de un usuario<\/a><\/h2>\r\n\r\n\r\n\r\n<p>Siga estos pasos para cancelar la suscripci\u00f3n peri\u00f3dica de un usuario:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Vaya a <strong>Panel de control &gt; Lista de deseos LMS &gt; Suscripciones<\/strong>.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dfd9c87c3e8&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dfd9c87c3e8\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wishlistlms.com\/wp-content\/uploads\/2025\/08\/wlmsl-recurring-tab.jpg\" alt=\"Pesta\u00f1a recurrente en las suscripciones\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Seleccione <strong>Recurrente<\/strong> en la parte superior de la p\u00e1gina.<\/li>\r\n<li>Busque la suscripci\u00f3n mediante la funci\u00f3n <strong>Buscar en<\/strong> barra o navegar.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dfd9c87c65d&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dfd9c87c65d\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wishlistlms.com\/wp-content\/uploads\/2025\/08\/wlmsl-search-subscriptions.jpg\" alt=\"Buscar suscripciones\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Pase el rat\u00f3n por encima de <strong>ID de suscripci\u00f3n<\/strong>.<\/li>\r\n<li>Compruebe los detalles de la suscripci\u00f3n antes de continuar.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69dfd9c87c8aa&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69dfd9c87c8aa\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wishlistlms.com\/wp-content\/uploads\/2025\/08\/wlmsl-cancel-subscription.jpg\" alt=\"Cancelar suscripciones\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewbox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Haga clic en el bot\u00f3n <strong>Cancelar<\/strong> enlace que aparece.<\/li>\r\n<li>Haga clic en <strong>OK<\/strong> en la ventana emergente de confirmaci\u00f3n para completar la cancelaci\u00f3n.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\"><strong>Warning:<\/strong> This cancellation cannot be undone. Verify subscription details before confirming.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"refunding-and-canceling-simultaneously\"><a href=\"#refunding-and-canceling-simultaneously\">Reembolso y anulaci\u00f3n simult\u00e1neos<\/a><\/h2>\r\n\r\n\r\n\r\n<p>Puede <a href=\"https:\/\/wishlistlms.com\/es\/docs\/como-reembolsar-una-transaccion-en-wishlist-lms\/\" target=\"_blank\" rel=\"noopener\"><strong>reembolsar el \u00faltimo pago del usuario y cancelar su suscripci\u00f3n<\/strong><\/a> al mismo tiempo:<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Siga los pasos 1-5 del <a href=\"#how-to-cancel-subscriptions-for-a-user\" title=\"proceso de cancelaci\u00f3n anterior\"><strong>proceso de cancelaci\u00f3n anterior<\/strong><\/a>.<\/li>\r\n<li>Haga clic en el bot\u00f3n <strong>Ver Txns<\/strong> Enlace.<\/li>\r\n<li>Sit\u00fae el cursor sobre el ID de transacci\u00f3n exclusivo de la transacci\u00f3n que desea reembolsar en la columna Transacci\u00f3n. A continuaci\u00f3n, haga clic para seleccionarla.<\/li>\r\n<li>Haga clic en el bot\u00f3n <strong>Reembolso<\/strong> Enlace.<\/li>\r\n<li>Haga clic en <strong>OK<\/strong> en la ventana emergente despu\u00e9s de asegurarte de que est\u00e1s cancelando la suscripci\u00f3n correcta.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>Esta opci\u00f3n gestiona a la vez el reembolso y la cancelaci\u00f3n para facilitar su uso.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"payment-gateway-requirements\"><a href=\"#payment-gateway-requirements\">Requisitos de la pasarela de pago<\/a><\/h2>\r\n\r\n\r\n\r\n<p>Diferentes <a href=\"https:\/\/wishlistlms.com\/es\/docs\/wishlist-lms-payments\/\" target=\"_blank\" rel=\"noopener\"><strong>formas de pago<\/strong><\/a> tienen normas diferentes para interrumpir las suscripciones.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>Pasarela Stripe:<\/strong> Stripe se integra con WishList LMS para cancelar autom\u00e1ticamente las suscripciones cuando se configura correctamente. Aseg\u00farate de que tu cuenta Stripe est\u00e1 conectada y verificada.<\/li>\r\n<li><strong>Offline Gateway:<\/strong> Cancel subscriptions manually and notify the member directly, since no automatic processor is involved.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\" id=\"member-initiated-cancellation\"><a href=\"#member-initiated-cancellation\">Member-Initiated Cancellation<\/a><\/h2>\r\n\r\n\r\n\r\n<p>Members can cancel their own recurring subscriptions from the WishList LMS account page. This self-service option reduces admin workload and gives users direct control over their memberships.<\/p>\r\n\r\n\r\n\r\n<p>A member cancels a subscription with these steps:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Log in to the website.<\/li>\r\n<li>Ir a la <strong>Cuenta<\/strong> p\u00e1gina.<\/li>\r\n<li>Abra el <strong>Suscripciones<\/strong> ficha.<\/li>\r\n<li>Haga clic en el bot\u00f3n <strong>Cancelar<\/strong> link next to the active subscription.<\/li>\r\n<li>Confirm the cancellation on the pop-up.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p>After cancellation, WishList LMS stops future billing but preserves access until the current term ends.<\/p>","protected":false},"excerpt":{"rendered":"<p>Aprende a cancelar suscripciones en WishList LMS. Esta gu\u00eda cubre la interrupci\u00f3n de futuros pagos, la gesti\u00f3n del acceso y los requisitos para que las cancelaciones se realicen correctamente.<\/p>","protected":false},"author":7,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[35],"ht-kb-tag":[58],"class_list":["post-824","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-subscriptions-and-transactions","ht_kb_tag-needs-update"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Learn how to Cancel Subscriptions in WishList LMS. 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